Our Privacy Policy
Last Updated: August 2026
Baja Cali Fish & Tacos, including our affiliated restaurants, locations, websites, online ordering pages, catering forms, job application forms, promotions, social media pages, and related services, respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
By using our website, placing an order, requesting catering, applying for a job, participating in promotions, contacting us, or otherwise interacting with Baja Cali Fish & Tacos, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically when you use our website or digital services, and from third-party service providers. The prior policy already identified categories such as names, addresses, email addresses, phone numbers, payment information, device information, geolocation, employment-related information, and demographic information.
Depending on how you interact with us, we may collect the following categories of information:
Contact Information
Name, email address, phone number, mailing address, and other contact details.
Order and Transaction Information
Items ordered, location selected, pickup or delivery details, payment-related information, transaction history, discounts, promotions, and customer service requests.
Payment Information
Payment card or transaction information may be processed by third-party payment or ordering providers. Baja Cali Fish & Tacos does not intend to store full payment card numbers on its own website.
Catering Information
Name, contact information, event date, event location, number of guests, budget, menu preferences, dietary requests, and other details submitted through catering forms or communications.
Employment Application Information
Name, contact information, work history, availability, job preferences, resume information, and other information submitted through job application forms.
Device and Online Activity Information
IP address, browser type, device type, operating system, pages visited, referring pages, time spent on pages, links clicked, cookies, analytics identifiers, and similar usage information.
Geolocation Information
Approximate location from your device, IP address, or location-enabled services when used to help find nearby Baja Cali locations or support ordering features.
Communications and Feedback
Messages, reviews, survey responses, social media messages, customer support communications, and other content you voluntarily provide.
Promotion and Marketing Information
Information you provide when entering contests, signing up for offers, joining mailing lists, or responding to promotions.
Sensitive Personal Information
We do not intend to collect sensitive personal information unless necessary for a specific purpose, such as payment processing, employment, legal compliance, or customer accommodation requests. Sensitive personal information may include precise geolocation, payment credentials, health-related accommodation details, or government identifiers if submitted in an employment context.
2. How We Collect Information
We may collect information in the following ways:
Directly from you when you fill out forms, place orders, request catering, apply for a job, subscribe to marketing, enter promotions, contact us, or visit our restaurants.
Automatically through cookies, analytics tools, pixels, web beacons, device identifiers, log files, and similar technologies. The current policy already describes automatic collection through cookies, web beacons, IP address, browser type, operating system, location-enabled features, and website usage details.
From third-party providers, including online ordering platforms, delivery services, payment processors, marketing platforms, analytics providers, social media platforms, website hosting providers, and advertising partners.
3. How We Use Information
We may use personal information to:
Process orders, payments, pickups, deliveries, refunds, and customer requests.
Provide restaurant, catering, delivery, promotional, and customer support services.
Respond to questions, complaints, reviews, and feedback.
Process catering inquiries and prepare event proposals.
Process job applications and hiring-related communications.
Send marketing messages, special offers, event announcements, and promotions.
Operate, maintain, improve, and personalize our website and services.
Analyze customer preferences, website performance, marketing effectiveness, and restaurant operations.
Detect, investigate, and prevent fraud, security incidents, misuse, or illegal activity.
Comply with legal, regulatory, tax, accounting, insurance, employment, and safety obligations.
Protect the rights, property, safety, and security of Baja Cali Fish & Tacos, our customers, employees, vendors, and business partners.
4. Cookies, Analytics, and Advertising
We may use cookies, pixels, analytics tools, advertising technologies, and similar tools to operate our website, remember preferences, measure traffic, improve performance, and support marketing.
These technologies may collect device information, browsing activity, referral information, approximate location, and interactions with our website or ads.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
We may use analytics and advertising services, including services provided by companies such as Google, Meta, TikTok, Wix, online ordering platforms, and similar providers. These companies may collect information through our website or digital content under their own privacy policies.
5. How We Disclose Information
We may disclose personal information to:
Service Providers and Contractors
Companies that help us operate our website, process orders, process payments, provide delivery support, manage catering requests, host forms, support marketing, send emails or texts, analyze traffic, process job applications, and provide technology services.
Online Ordering, Delivery, and Payment Partners
Third-party ordering, delivery, and payment platforms may collect and process your information when you place an order or use their services.
Marketing and Advertising Partners
We may disclose limited information to marketing, analytics, advertising, and social media partners to help measure and improve campaigns.
Affiliates and Business Partners
Baja Cali Fish & Tacos locations, affiliated companies, franchisees, licensees, or related business entities when needed to provide services, respond to requests, or operate the business.
Legal, Safety, and Compliance Recipients
Government agencies, law enforcement, regulators, courts, attorneys, insurers, auditors, or other parties when required by law or when necessary to protect rights, safety, property, or security.
Business Transfer Recipients
Parties involved in a potential or actual merger, acquisition, financing, reorganization, sale, transfer, or similar business transaction.
We do not sell personal information for money. However, some analytics, advertising, or social media tools may be considered “sharing” under California privacy law if they are used for cross-context behavioral advertising. California regulators describe “sharing” as disclosure for cross-context behavioral advertising, and California residents have the right to opt out of sale or sharing.
6. California Privacy Notice
This section applies to California residents.
California law gives residents rights to know/access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising privacy rights.
Categories of Personal Information We May Collect
In the last 12 months, we may have collected the following categories:
Identifiers, such as name, address, email address, phone number, IP address, account identifiers, or similar identifiers.
Commercial information, such as order history, transaction records, catering requests, discounts, promotions, and customer preferences.
Internet or electronic network activity, such as browsing activity, pages visited, device information, cookies, and interactions with our website.
Geolocation information, such as approximate location from IP address or location-enabled services.
Payment-related information, such as payment method details processed by payment providers.
Employment-related information, such as job application details, work history, availability, and resume information.
Audio, electronic, or visual information, such as customer service messages, social media messages, or security camera footage at restaurant locations where applicable.
Inferences, such as preferences based on orders, website activity, or promotion engagement.
Sensitive personal information, only where necessary, such as payment credentials, precise geolocation if enabled, employment-related information, or accommodation-related details.
Sources of Personal Information
We may collect information from you, your device, our website, ordering platforms, delivery partners, payment processors, marketing providers, analytics providers, social media platforms, job application tools, and restaurant interactions.
Purposes for Collection, Use, and Disclosure
We collect, use, and disclose personal information for the business and commercial purposes described in this Privacy Policy, including order fulfillment, customer service, catering, employment, marketing, analytics, fraud prevention, safety, legal compliance, and business operations.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage customer relationships, complete transactions, comply with legal obligations, resolve disputes, maintain security, and keep appropriate business records.
Retention periods may vary depending on the category of information, the purpose for collection, legal requirements, and business needs. California notice-at-collection guidance requires businesses to disclose the categories collected, purposes, sale/sharing status, and retention period or retention criteria.
Sale or Sharing of Personal Information
Baja Cali Fish & Tacos does not sell personal information for money.
We may use advertising, analytics, social media, or tracking technologies that could be considered “sharing” personal information under California law. If applicable, California residents may opt out of sale or sharing.
Your California Privacy Rights
California residents may have the right to:
Request to know the categories and specific pieces of personal information we collected about you.
Request deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information.
Limit the use and disclosure of sensitive personal information where applicable.
Designate an authorized agent to submit certain requests on your behalf.
Not be discriminated against for exercising privacy rights.
How to Submit a California Privacy Request
To submit a privacy request, contact us at:
Email: cs@bajacali.com
Phone: (626) 872-0483
Please include your name, contact information, the nature of your request, and enough information for us to verify your identity.
For requests to know, delete, or correct, we will verify your identity before fulfilling the request. We may ask for additional information only as needed to verify the request.
Businesses must generally confirm receipt of certain California privacy requests within 10 business days and respond within 45 calendar days, with a possible extension when allowed. Opt-out and limit requests must be honored as soon as feasibly possible, up to 15 business days.
Authorized Agents
You may use an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly with us.
Global Privacy Control and Opt-Out Preference Signals
Where required by California law, we will honor valid opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale or sharing for the browser or device that sends the signal. The California Privacy Protection Agency states that businesses must honor qualifying opt-out preference signals and generally provide clear privacy choice links where applicable.
Notice of Financial Incentive
We may offer discounts, promotions, loyalty benefits, contests, sweepstakes, giveaways, or special offers in exchange for contact information or marketing consent. Participation is voluntary. You may opt out of marketing at any time.
The value of any financial incentive is reasonably related to the value of the information provided, based on factors such as customer engagement, offer redemption, marketing value, and costs associated with providing the promotion.
7. Marketing Communications
You may receive marketing emails, texts, direct messages, or social media communications if you sign up, enter a promotion, place an order, or otherwise consent.
You may opt out of marketing emails by using the unsubscribe link in the email or contacting us. You may opt out of marketing texts by replying STOP, where available. Transactional messages related to orders, customer service, or legal notices may still be sent.
8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information online from children under 13.
If we learn that we collected personal information from a child under 13 without appropriate consent, we will delete it as required by law. COPPA applies to operators of websites or online services directed to children under 13 and to operators with actual knowledge that they are collecting personal information online from a child under 13.
Parents or guardians who believe a child has provided personal information may contact us at cs@bajacali.com.
9. Third-Party Websites and Services
Our website may link to third-party websites, platforms, ordering systems, delivery providers, payment processors, maps, social media pages, and other external services.
We are not responsible for the privacy practices of third-party websites or services. Their privacy policies apply when you interact with them.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.
11. Accessibility
We are committed to making privacy information accessible. If you need this Privacy Policy in another format or need help submitting a privacy request, contact us at cs@bajacali.com or (626) 872-0483.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date. If changes are material, we may provide additional notice where appropriate.
Your continued use of our website or services after an updated Privacy Policy is posted means you acknowledge the updated policy.
13. Contact Us
For privacy questions, requests, or complaints, contact Baja Cali Fish & Tacos:
Email: cs@bajacali.com
Phone: (626) 872-0483
Baja Cali Fish & Tacos will review privacy-related inquiries and respond within a reasonable timeframe.